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Help and Support

Help & Support

Need some more information? Hopefully you will find it here, if not then please drop us a line

Subscriptions

The Barefoot Horse Magazine offers Annual or Quarterly subscriptions. You can subscribe to Print Only, Online Only or Print & Online. Any Online subscription will include all the online back issues*. Subscribers benefit from a purchase discount and periodic offers and will automatically receive each new issue as it is released.

*Included in the Annual Print & Online subscription also

Viewing Online Issues

The online issues are available to view as an interactive life like page flipping book which is mobile friendly and available on most mobile devices. To view a free sample of the magazine click here.

To access your online issue, visit your My Account, click on Read Magazines, then choose the issue you wish to view. Only the issues you have purchased will be available to you. If you have purchased a Quarterly or Annual online subscription then you will have access to the current issue and all the back issues.

Printed Magazines

If you have purchased a subscription to receive the magazine in print, this will be delivered to your address as each new issue is released until your subscription is cancelled and subsequently then expires. Please remember to update your address if you move house. Delivery to UK addresses is free, there is a delivery charge to all other non UK destinations.

To update your contact and address details, visit your My Account, and navigate to your personal information.

Forgotten your password

If you have forgotten your password you will find a link on the log in page. After clicking this link you will receive an email telling you how to access the site.

Cancel Anytime

The Barefoot Horse Magazine subscriptions are an automatic recurring service. You may cancel your subscription at any time.

If you paid by Paypal, simply log in to your personal Paypal account find the recurring payment and cancel it. If you paid by card, either stop the recurring payment through your online banking or contact us and we will stop the subscription and confirm this by email.

You’re recurring payment will then be stopped although you will still receive your printed magazines or be able to view your online issues until your subscription expires.

To find out when your renewal is due, visit your My Account page on the website.

To shut down your account and delete all of your information, please email info@barefoothorsemag.co.uk with ‘Cancel My Account’ in the subject line.

Auto-Renewal Terms

The Barefoot Horse Magazine subscriptions are a recurring payment service and your subscription will continue until you cancel it. Your subscription auto-renews at the end of each term, either Annually or Quarterly, when you will be charged for the subsequent term.

Customer Support

If you have any queries, our friendly support team is available to help you any time you need them, 24/7, just email info@barefoothorsemag.co.uk or use our website contact form.

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